Dargano Privacy Policy
Privacy Policy
Dargano is a wellness and self-improvement app operated by Dargano (“Dargano”, “we”, “us”). This policy explains what we collect, why, who we share it with, and the control you have over it. It applies to the Dargano mobile and web app and to any support we provide by email.
The short version. We collect the account details you sign up with and the wellbeing information you choose to enter. We use it to run the app for you and for nothing else. We do not sell it, we do not share it with advertisers, and there is no advertising or cross-app tracking in Dargano. You can export the information we hold on our servers, or delete your account permanently, from inside the app at any time.
1. Who we are
Dargano is the data controller for the information described here.
- Company: Dargano
- Business name: Dargano
- Business address: 16 Brushwood Close, London, E14 6GR, United Kingdom
- Contact: contact@dargano.com
2. Information we collect
Almost all of it comes from you. Dargano has no advertising SDK and no third-party analytics SDK. Apart from the services listed in section 5, no third-party service in the app receives data from it. Dargano does not read any data from your device that is not listed below.
2.1 Account information
| Data | Why we have it |
|---|---|
| Email address | To create your account, sign you in, and send a password reset if you ask for one. |
| Password | Stored only as a salted hash by our authentication provider. We never see or store your password itself. |
| Account identifier and timestamps | To link your data to your account and nothing else. |
| Subscription status | Whether your account has Premium and when it ends, so the app can unlock Premium features. The purchase itself is handled by Apple or Google and recorded by our subscription provider (section 5). |
2.2 Profile and preferences
Your first name (or whatever you type in that field), your time zone, the coaching style you pick, how many minutes a day you say you have available, your stated motivation, your chosen language and appearance settings, and your reminder preferences.
2.3 Health and wellbeing information
This is the sensitive category, and we treat it as such. It is everything you enter about yourself:
- Daily check-ins: hours slept, sleep quality, energy, mood, stress, minutes of activity, hydration and nutrition ratings, and any note you add. Every field is optional.
- Goals you set and the focus you choose.
- Habits you create, the names of any custom sections you make to group them, whether you completed or skipped them each day, and any notes or reflections you write.
- Personal experiments: the hypothesis, the measurements, and your own written reflection on the outcome.
- Messages you send to the AI Coach and its replies.
- Scores, patterns, recommendations and weekly reviews that Dargano calculates from the above.
None of this is read from Apple Health, Google Fit, or any other health service. Dargano does not connect to them.
2.4 Support and feedback
If you send feedback or a support request from inside the app, we store your message, an optional star rating, and the app version and platform you were on, so we can reproduce what you saw.
2.5 Information stored only on your device
Your language, font and appearance choices, sound and haptic settings, a draft of unfinished onboarding answers, a cache of recently loaded screens so the app opens quickly, a record of which milestones have already been celebrated, whether you have given permission for the AI features described in section 4, the figures shown on the Android home-screen widget if you add it, the last confirmed state of your Premium subscription (kept briefly so Premium still works without a connection), and your profile photo if you add one. This never leaves your phone and is erased when you delete the app.
Profile photo. A profile photo is optional. If you add one, it is resized and kept only in Dargano's private storage on your phone, under your account. It is never uploaded to us or to anyone else, and we cannot see it or restore it. You can remove it at any time (Profile, tap your picture, Remove photo). It is also removed when you sign out, use Reset Dargano or delete your account. Taking a photo asks for your camera permission; choosing one from your library uses your phone's photo picker. If your phone is backed up (for example by iCloud on an iPhone), a copy of the app's files on your phone may be included in that backup, which is between you and Apple.
2.6 What we do not collect
We do not collect your location, contacts, advertising identifier, or any identifier used to track you across other apps or websites, and the app does not use your microphone. Dargano asks to use your camera only if you choose Take photo for your profile photo, and opens your photo library only if you choose a picture. Either way the photo stays on your phone and is never sent to us (see section 2.5). We do not build advertising profiles, and we have no third-party advertising or attribution SDK in the app.
3. Why we use your information, and our legal basis
| Purpose | Legal basis (UK & EU GDPR) |
|---|---|
| Creating and securing your account | Performance of our contract with you |
| Storing your check-ins, habits and experiments, and showing them back to you | Your explicit consent for health data, which you give by entering it and can withdraw by deleting it |
| Generating your daily plan, momentum and consistency scores, patterns and weekly review | Performance of our contract with you; explicit consent for the health data involved |
| Answering you in the AI Coach and suggesting experiments | Your explicit consent, which the app asks for before your first AI request and which you can withdraw at any time in Profile → Account & Legal → Privacy & account → AI features |
| Sending reminders you have switched on | Your consent, withdrawable in Profile → Reminders or in your device settings |
| Managing your subscription and checking that your account has Premium | Performance of our contract with you |
| Keeping a record of purchases for accounting, fraud prevention and to settle disputes with the stores | Our legitimate interest in preventing fraud and settling disputes, and our legal obligations to keep accounting records |
| Responding to support requests and fixing bugs | Our legitimate interest in running and improving a working product |
| Preventing abuse of our AI endpoints (per-user rate limits) | Our legitimate interest in security and cost control |
We do not use your information for automated decisions that produce legal or similarly significant effects about you. Dargano's daily suggestions are just suggestions.
4. The AI Coach
When you send a message to the AI Coach, or ask Dargano to suggest an experiment, we send that request to Google's Gemini API to generate a reply. The request runs on our server, never directly from your phone, and it includes:
- your message and the recent messages in that conversation;
- your first name, coaching style, stated motivation and daily available time;
- your primary goal: its type and the title you gave it;
- averages from your check-ins over the last fourteen days: sleep hours and quality, energy, mood and stress;
- the names and categories of your active habits, and how often each was completed in that period;
- your experiments: the title you gave each one, its status, what you wrote that you are testing, and its summarised result.
When you ask Dargano to suggest an experiment, the request carries a smaller set: your coaching style and daily available time, your primary goal (type and title), the names and categories of your active habits, and the titles and status of your recent experiments.
It deliberately does not include your email address, your free-text check-in notes, or the reflections you write on habits and experiments. Habit names, goal titles and experiment text are words you wrote yourself, so avoid putting anything in them that you would not want sent to Google.
The app asks for your permission before it sends anything to Google for the first time, and does not send anything if you decline. You can withdraw that permission at any time in Profile → Account & Legal → Privacy & account → AI features; the permission is recorded on your device, so a new device asks again.
The AI Coach and experiment suggestions are Premium features. Before either one runs, our server asks our subscription provider (section 5) whether your account has Premium. That check sends only your Dargano account identifier. It sends none of the content described above, and the answer is not shared with Google.
Google processes that content to produce the reply and returns it to us. We store the conversation in your account so you can read it again. If you would rather no wellbeing summary ever leaves our systems, decline or withdraw that permission — every other feature of Dargano works without it, and no other feature sends anything to an AI provider.
5. Who we share information with
We do not sell your personal information, and we do not share it for advertising or cross-context behavioural advertising. We share it only with the service providers we need to run the app, each acting on our instructions:
| Provider | What they handle | Where |
|---|---|---|
| Supabase | Authentication, database hosting and server functions — where your account and wellbeing data are stored | United Kingdom (London) |
| Google (Gemini API) | Generates AI Coach replies and experiment suggestions from the content described in section 4 | United States and other Google regions |
| Apple, Google Play | App distribution, payment for subscriptions, and crash reporting you opt into at the OS level; they never receive your wellbeing data from us | Per their own policies |
| RevenueCat | Subscription management: it records your Dargano account identifier and your purchases and subscription status, and tells the app and our server whether your account has Premium. It also gives us aggregate subscription figures, such as how many people subscribe, which we use to run and plan the service. It does not receive your name, your email address or any of your wellbeing data. It also receives technical details such as device type, operating system and app version, country or locale, and IP address | United States; transfers are covered by the EU Standard Contractual Clauses and the UK International Data Transfer Addendum |
We may also disclose information if we are legally required to, or to protect the rights and safety of our users or ourselves. If Dargano is ever acquired or merged, your information may transfer to the acquirer, who would remain bound by this policy or give you notice before changing it.
6. International transfers
Your account and wellbeing data are stored in the United Kingdom (London). Some information leaves the UK and the European Economic Area when it goes to two of our providers: Google (the Gemini API), when you use the AI Coach or experiment suggestions, and RevenueCat, for subscriptions. Google processes it in the United States and other Google regions, and RevenueCat in the United States. Where that happens we rely on the UK International Data Transfer Addendum and the European Commission's Standard Contractual Clauses, together with each provider's own safeguards, to keep your information protected to the same standard.
7. How we protect your information
- Data is encrypted in transit (TLS) and at rest by our hosting provider.
- Every table in our database enforces row-level security, so a query can only ever return rows belonging to the signed-in account. This is enforced by the database itself, not by app code that could be bypassed.
- Our AI API keys, and the key our server uses to check Premium, live only in server-side secrets. They are never included in the app you download.
- Passwords are hashed by our authentication provider and are not recoverable by us.
No system is perfectly secure, but we do not store anything we do not need, and we keep the surface small on purpose.
8. How long we keep it
We keep your information for as long as your account exists, because the whole point of the app is showing you your own history over time. When you delete your account, your data is deleted from our live database immediately and from routine backups within 30 days. Support emails and feedback you have sent may be retained for up to 24 months so we have a record of the help we gave. Anonymous, aggregated counts that cannot identify you may be kept indefinitely.
Purchase records. Deleting your account does not delete the purchase record held by our subscription provider (section 5), or the records held by Apple and Google. Our subscription provider's record holds only your Dargano account identifier and your purchase records, with no name or email address, and we keep it for as long as needed for accounting, fraud prevention and to settle disputes with the stores, normally no longer than six years. Deleting your account also does not cancel a subscription: to stop it renewing, cancel it in your Apple or Google account. Your profile photo is removed from your phone when you delete your account.
9. Your rights and your controls
Three of these are buttons in the app, not requests you have to send us:
- Export your data — Profile → Account & Legal → Privacy & account → Export your data → Prepare my export. Produces a single machine-readable file of the information we hold about you on our servers: your profile and preferences, goals, check-ins, habits with their daily records and custom sections, recommendations, patterns, experiments and their measurements, weekly reviews, Coach conversations and messages, notification settings, your subscription record on our servers, and any feedback you sent. It does not include items kept only on your phone, such as your settings and profile photo; purchase records held by Apple, Google or our subscription provider; the counters we keep to limit how often the AI features can be used; or messages you sent to our support email.
- Reset your data — Profile → Account & Legal → Reset Dargano. Erases your wellbeing data, removes your profile photo from your phone, and starts you fresh, keeping your account.
- Delete your account — Profile → Account & Legal → Privacy & account → Delete your account → Delete my account. Permanent, and not a deactivation. It does not cancel an Apple or Google subscription, and a purchase record is kept as described in section 8.
You also have the right to access, correct, or restrict our use of your information, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time (which does not affect what we did before you withdrew it). The right to have information erased does not reach the purchase records described in section 8, which we keep for accounting, fraud prevention and store disputes. Write to contact@dargano.com and we will respond within one month.
If you are in the UK you may complain to the Information Commissioner's Office (ico.org.uk); in the EEA, to your national supervisory authority. We would rather you told us first so we can put it right.
If you are in California
Under the CCPA/CPRA you have the right to know, delete, and correct the personal information we hold, and to not be discriminated against for exercising those rights. In the last twelve months we have collected the categories described in section 2, including health information, which is sensitive personal information. We use sensitive personal information only to provide the service you asked for, and never to infer characteristics about you. We have not sold or shared personal information, and we do not process it for cross-context behavioural advertising. We do not knowingly sell the information of anyone under 16.
If you are elsewhere
Residents of Virginia, Colorado, Connecticut, Texas and other US states with comparable laws, and residents of Canada, Australia, Brazil and other jurisdictions, have equivalent rights of access, correction and deletion. The same address reaches us.
10. Children
Dargano is not intended for children. You must be at least 16 years old — or the age of digital consent where you live, if that is higher — to create an account. We do not knowingly collect information from anyone below that age. If you believe a child has given us their information, write to us and we will delete it promptly.
11. Advertising, tracking and cookies
Dargano contains no advertising and no analytics or advertising SDK. Its subscription service (section 5) is used to manage subscriptions and to give us aggregate subscription figures; it is not used to track you or to show you ads. We do not track you across other companies' apps or websites, which is why the app never shows the App Tracking Transparency prompt. The app stores small amounts of data locally on your device (settings, drafts, a cache, your last confirmed Premium status and, if you add one, your profile photo) purely so it works and opens quickly; this is not used to profile you. This website uses no cookies for tracking.
12. A note about health
Dargano is not a medical device. Nothing in the app is medical advice, a diagnosis, or a treatment plan, and no pattern, score or experiment result is evidence that one thing caused another. Always speak to a qualified professional about a health concern.
13. Changes to this policy
If we change this policy we will update the date at the top, and for any material change we will tell you in the app or by email before it takes effect. Continuing to use Dargano after that means you accept the updated policy.
14. Contact us
Dargano
16 Brushwood Close, London, E14 6GR, United Kingdom
contact@dargano.com
